By phone: 212.812.1441

– x 1 for Casting Help ONLY (Not for Talent)
– x 2 for BILLING Questions or New Registration
– x 3 for Tech Support

If you call and a live person does not answer, please leave a message for that extension. The staff at other extensions may not be able to assist you with your particular question or issue. When leaving a message please clearly state your Name and Phone Number so we can call you back. Also please explain clearly why you are calling, so we have have the right person call you back.

Examples:
x2 – I have a question about registering myself as Talent.
x3 – I have an account but I’m getting an error when I…
x1 – I have a project I’m casting and want to know about how DirectSubmit can help me…
x2 – I want to change my subscription plan
x3 – The YouTube link to my Reel is not playing correctly…
x1 – I need to change the details of the casting notice I posted.